Utility Billing
REIMAGINING UTILITY BILLING
Intelligent, Unified, Accurate and Future-Ready
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Intelligent, Unified, Accurate and Future-Ready
Talk to UsFrom Fragmentation to Frustration
Modern utilities face mounting challenges
Disconnected billing, metering, and customer systems
Delays, errors, and revenue leakage due to manual processes
Limited tariff flexibility and compliance risk
Low customer transparency and weak collection processes
The result? Inefficient operations, mounting customer complaints, and missed revenue opportunities.
A Smart Billing Engine That Does It All
RelayCSP is a comprehensive utility billing system built for precision, automation, and compliance.
One platform. One truth. One seamless experience.
Unified customer, meter & billing data
Configurable, version-controlled tariff engine
Automated billing with audit-ready trails
Multilingual self-service portal
Service request management & workflow automation
Integrated collections with penalties, reconnection logic
Full regulatory compliance & audit readiness
Real-time analytics, dashboards & reports
Future-ready with P2P trading, prosumer billing, and EV charging support
From Meter to Cash, Without the Mayhem
Real-time data is captured from AMR/AMI meters, handhelds, or manual inputs — securely synced across locations.
Automated anomaly detection, tamper alerts, and fallback logic ensure that every reading is accurate and audit-ready
Dynamic pricing—tiered, seasonal, TOU, bundled—is applied via a rule-based engine with version control, ready for P2P trading, prosumers, and EV tariffs.
Integrated with banks and gateways, payments are auto-posted, with automated reminders, penalty logic, and reconnection rules.
Tenants and owners access real-time usage dashboards, download invoices, and log service requests—anytime, anywhere.
Every transaction is logged, justified, and export-ready for regulators—ensuring full traceability and compliance.
Granular dashboards track billing performance, consumption trends, Delta T scores, and financial health across all customer segments
Not Just Billing. Total Business Impact
The Endgame of Intelligent Utility Settlements
Proven platform across electricity, water, cooling, and gas
Trusted by governments, utilities, and industrial campuses
Designed to integrate with SAP, Oracle, AMR/AMI, and payment gateways
Ready for smart cities, regulatory audits, and sustainability goals